What happens during a discovery call?
"Book a call" is doing a lot of work on agency websites, and most people rightly suspect a sales pitch behind it. Here is exactly what our thirty minutes look like, so you know what you are walking into.
The shape of the call
- First ten minutes: your situation. What the business does, where it hurts, what you have tried. Plain language; we translate to technology later.
- Middle ten: narrowing the problem. We ask about the workflow behind the pain, who touches it, what it costs you monthly, and what already exists (tools, data, accounts). This is where most projects shrink, in a good way.
- Last ten: an honest read. What we would build, what we would explicitly not build yet, a realistic price range and timeline, and whether we are the right studio for it at all.
What you walk away with
Even if you never hire us: a clearer definition of your problem, a sense of what a right-sized solution looks like, and a realistic range for budget and timeline. If it fits for both sides, a written fixed-price proposal follows within days, and that document is specific enough to compare against any other offer you collect.
What does not happen
No slide deck, no pressure tactics, no "this expires Friday" pricing, and no account manager taking notes for an engineer you will never meet. You talk to the people who would do the work, and a genuine "you do not need us for this" is a real possible outcome; it costs us thirty minutes and earns exactly the kind of trust we want.
Before you book
If you want to arrive sharper, two guides do the prep work: choosing the right digital solution narrows what to ask for, and realistic timelines sets expectations for the calendar. Then pick a slot, thirty minutes, an engineer, no script.